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Viewing your ticket and checking in

Find an existing reservation's ticket and know exactly what to present at the beach entrance.

  1. Open the Tickets tab. It shows My Reservations with filter pills: All, Upcoming, Past, and Live Booking. If you are not signed in, the tab asks you to sign in before your reservations can be shown.
  2. Tap a reservation card. That booking's ticket opens as a full-screen view.
  3. Read the ticket. Below the confirmation banner you will see a badge with the venue's photo, your umbrella numbers, the date range, and the number of umbrellas — and beneath that, a large QR code with the instruction Present this QR code when checking in. Tap the small information button for the "How to use your ticket" tips: show the QR code to staff at the beach entrance, turn your screen brightness up, and keep your confirmation email and an identity document ready just in case.
  4. Tap More information to expand the details: Location, Date, Umbrellas (with their numbers), and a price summary showing the original price, any coupon discount, any Pearl discount, and the total paid.
  5. Use the action row at the bottom of the ticket: Add to Calendar, Save to Gallery, Add to Apple Wallet or Add to Google Wallet (shown depending on your device), and a chat button that opens a message thread with the venue about this specific booking.

See also