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Payments and Invoices

This guide shows you how to find out how a specific guest paid, and how to pull the fiscal invoice for a reservation or an order.

  1. Open Payments. Select Payments in the sidebar. The list can be filtered by status pill (Paid, Pending, Refunded, or All) and by date, and a running Total Paid figure sits in the top-right corner.

  2. Inspect one transaction. Select the View (eye) icon on a row to open the Transaction Detail dialog, which shows the transaction identifier, the amount, the payment method, the status, and the date.

  3. Open Invoices. Select Invoices in the sidebar. It offers the same status-pill and date filtering, plus running Total Invoices and Total Amount figures.

  4. Inspect one invoice. Select the View (eye) icon on a row to open the Invoice Detail dialog: invoice number, amount, type, and fiscal status. When the invoice has been fiscalized under Albania's e-invoicing system, the dialog also shows the fiscal verification codes (the IIC and FIC codes issued by the tax system), a QR code link for verifying the invoice, and a table of line items.

  5. Download or email the invoice. In the same dialog, select Download PDF to save the invoice locally, or use the send-email action to email it to the address on file.

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